Carrsmith Auto Repair knows the importance of being an auto repair shop in the Gainesville area that people can trust. This is in part why our shop belongs to the 1-800-CAR-HELP network. Carrsmith Auto Repair knows that many of those in the greater Gainesville area believe they do not have a reliable and trustworthy auto repair shop they can trust. As a member of 1-800-CAR-HELP, Carrsmith Auto Repair hopes to provide those in the greater Gainesville area with the peace of mind in knowing they have found a auto repair shop in Carrsmith Auto Repair that be trusted and relied upon.
As a member of the 1-800-CAR-HELP network, Carrsmith Auto Repair treats each and every customer with the honesty and respect they deserve and expect. As part of our membership agreement Carrsmith Auto Repair is required to offer our customers the following:
- Maintain a reception area this is customer friendly and clean.
- Thoroughly explain the difference between required and recommended services.
- Provide written repair estimates.
- Only perform work when authorized.
- Invoices that are itemized with completed work as well as providing the inspection replaced parts upon request.
- Work with CarHelp to resolve any disputes through if required.
- All repairs have a 12 month or 12,000 mile warranty for parts and labor.
- Carrsmith Auto Repair technicians dedicate themselves to ongoing training and certification to adhere to the best repair practices specified by training authorities and manufacturers.
- All repairs completed with high quality parts
- Compliance with any and all federal and state certification requirements
AAA Approved Auto Repair
Carrsmith Auto Repair is proud to be an AAA Approved Auto Repair shop serving the greater Gainesville area with a complete range of automotive repair services by a certified and professionally trained team of technicians. Carrsmith Auto Repair understands that the thought of having a vehicle repaired can be quite stressful for many people. As an AAA Approved auto repair shop, Carrsmith Auto Repair is glad that being an AAA Approved Auto Repair shop we are able to help alleviate the stress many people feel by being one of over 7,700 auto repair shops across North America that provide our customers in the greater Gainesville area with a 12 month or 12,000 mile guarantee on all of the work done at our shop!
Carrsmith Auto Repair maintains AAA's tough performance standards while providing each of our customers with the professional and courteous service they both expect and deserve. As an AAA Approved Auto Repair shop serving the greater Gainesville area, Carrsmith Auto Repair is required to hire and employ trained automotive repair specialists that have earned certification by ASE, the National Institute for Automotive Service Excellence. Also as an AAA Approved Auto Repair shop, Carrsmith Auto Repair is also required to use state-of-the art tools and equipment when doing repairs, as well as adhere to the AAA customer service satisfaction criteria.
ASA - Automotive Service Association
Carrsmith Auto Repair takes great pride in being an automotive repair facility in Gainesville that is a member of the Automotive Service Assocation. As an ASA member, Carrsmith Auto Repair focuses our attention on our customers, working hard to earn their trust and ensuring their complete satisfaction with our repairs and services. It is for this reason that on average, 78% of the customers who bring their vehicle to our auto repair shop in Gainesville are repeat customers.
Carrsmith Auto Repair backs our repairs and services by years of professional automotive repair experience. The average age of an ASA member shop is 25 years old and like Carrsmith Auto Repair, 90% of ASA member shops are family-owned and operated businesses. Carrsmith Auto Repair knows this is important to our Gainesville area customers.
Carrsmith Auto Repair takes ASA's Code of Ethics seriously, ethics that outline the professional business practices of our family-owned Gainesville auto repair shop. Additionally, as an ASA auto repair shop, Carrsmith Auto Repair provides our customers with accurate diagnosis and repairs. ASA surveys support that ASA shops are dedicated to staying up-to-date with continually changing vehicle technologies with regular attendance of various technical education seminars and classes.
ASA member shops such as Carrsmith Auto Repair also have access to some of the best industry related information, including but not limited to management and technical education, and important regulatory information that is important to making sure our shop is in compliance with various federal, state, and local laws.
ASE Certified Automotive Repair
Carrsmith Auto Repair is an automotive repair facility providing the greater Gainesville area with high quality auto repair services from a team of specialists, some of which are ASE Certified technicians. The team members on the Carrsmith Auto Repair staff that are ASE Certified are part of one of the largest non-profit organizations in the world. Currently over 350,000 thousand fellow automotive repair professionals like those working at Carrsmith Auto Repair are ASE Certified. Carrsmith Auto Repair understands that for today's consumer, automotive repair is more complex than it has ever been. And as vehicles become increasingly more complicated, so too does the technology and diagnostic tools to repair them. This is why we are ASE Certified, because we know how important it is for people in and around the greater Gainesville area to locate knowledgeable and competent automotive professionals.
Bosch Authorized Service Center
In the ever expanding independent repair world Carrsmith Auto Repair seized an exclusive opportunity to become a Bosch Authorized Service Center. Bosch acknowledged our image, location, technical ability, and customer service and nominated us to become a member of an organization of the top independent repair shops worldwide. Our direct partnership with Bosch allows us to handle any of your Bosch parts warranty repairs. Furthermore Carrsmith Auto Repair technicians are privileged to take part in Bosch's continuing education programs utilizing state of the art technology at Bosch training facilities.
iATN - Automotive Technicians' Network
Carrsmith Auto Repair is a member of the iATN, or Automotive Technicians' Network. The iATN has been helping automotive repair specialists like those employed by Carrsmith Auto Repair since 1995. To be a member of the iATN our business was required to have ASE Certification and at least four years of automotive repair experience. Our membership in the iATN includes a variety of resources, to include getting technical assistance when needed using the iATN TechHelp membership feature benefit. The TechHelp venue connects thousands of skilled automotive technicians from around the world for the purpose of keeping shops like Carrsmith Auto Repair stay on top of the latest trends in automotive repair and service. As iATN members Carrsmith Auto Repair also has access to the iATN Knowledge Base which provides real-world information from professionally trained technicians.
Enjoying a reputation for top-quality products, business innovations and consistently reliable service, Interstate Batteries is the No. 1 replacement brand battery in North America. Now over a billion dollar, privately held corporation, Interstate continues to thrive on our innovation, as well as our good old-fashioned business principles founded on treating others like we would like to be treated.
Carrsmith Auto Repair uses ALLDATA repair shop software to help us run the best automotive repair shop in Gainesville. ALLDATA is the auto repair industry's best auto repair software solution that puts an incredible amount of information at our technicians' fingertips.
Car Care Council
The Car Care Council in Bethesda MD is a great online resource that our auto repair shop in Gainesville will often refer our customers to for great information about car care to include resources such as car service schedules, car care videos, car care events in the Gainesville area, and an industry toolbox we use to help repair and service vehicles.
Carrsmith Auto Repair uses new state-of-the-art equipment from Hunter Engineering. Our shops use of this equipment represents a $100k investment that few - if any - independent shops are willing to make. It also represents our Gainesville auto repair shop's commitment to our customers to by demonstrating our respect for our customer’s by providing a level of customer service that shows we value our customer’s time by giving them the option of not having to take their vehicle more than one place to have it serviced. It also demonstrates our willingness to invest in other equipment, which we have like factory proprietary scanning and programming equipment, which few other independent shops will make. This is a one of today's key ingredients to being a true "dealer alternative" in the Gainesville area.
BG Products, Inc., is committed to maintaining vehicles through high quality automotive maintenance services for fuel systems, engines, transmissions, brakes, power steering, cooling, battery, drive line and climate control systems.